Question 1

How does CuteChat learn my website?

Accepted Answer

Paste your site URL and our crawler (powered by CUTEADMOA ScrapePower) visits every page, respecting robots.txt. AI extraction converts the content into structured knowledge — products, services, FAQ, contact info, location. Re-crawls keep it fresh automatically.

Question 2

Which platforms does the embed work on?

Accepted Answer

Any website — WordPress, Shopify, Wix, Next.js, plain HTML. The widget is a single script tag with a shadow-DOM sticker, so it never conflicts with your existing styles or scripts.

Question 3

Does it support voice?

Accepted Answer

Yes. Customers can speak their question and hear the reply spoken back. Voice works in both directions on desktop and mobile browsers.

Question 4

Can I control what the bot says?

Accepted Answer

Completely. Set business logic, tone, fallback answers, restricted topics and human hand-off rules from the dashboard. If the bot can't answer from your knowledge base, it says so honestly instead of guessing.

Question 5

What happens if I exceed my plan's limits?

Accepted Answer

Chat keeps working for your visitors; your dashboard shows usage with a clear upgrade prompt when you hit your quota. You'll never be cut off mid-conversation.

Question 6

Is my data safe?

Accepted Answer

Your site content is used only to train your bot. We never sell data, and webhooks/team features come with scoped API keys and an audit log.

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